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Shipping policy

Delivery Methods, Expenses and Other Charges
4.1 The Products are delivered, via affiliated couriers, directly to the User, to the shipping address specified by him when ordering.

4.2 The Site allows you to request delivery of the Products to an address other than the User's own, provided that this is included in the User's country of residence
It is the User's responsibility to indicate all the references necessary for the success of the delivery.

4.3 Expected shipping costs and types may vary depending on the country and the shipping methods chosen by the User.

4.4 These expenses and any additional costs are borne by the User. The relative amount will be expressly and separately indicated in the order summary, before the User proceeds with the transmission of the same, as well as in the order confirmation e-mail.

4.5 At the time of delivery of the Products to the courier, the User will receive a confirmation communication from the Seller by e-mail, in which the name of the courier used and the details of the shipment will be expressly indicated.

4.6 The delivery times of the Products vary according to the countries of destination and the shipping methods chosen.

4.7 In Switzerland, delivery is expected within five working days; in countries other than Switzerland delivery times vary according to the shipping method chosen from among those possible, and are indicated at the end of the order.

4.8 Not all shipping methods provided by couriers affiliated with the Seller are available for all countries in which it is possible to purchase the Products online.

4.9 Both in Switzerland and abroad, the delivery procedure provides that, in the absence of the recipient at the time of the courier's access, the person in charge will leave a notice, in order to subsequently complete the shipment, in which they will be indicated the contact details to contact to arrange the second delivery.

4.10 The User always has the possibility to check the status of his order by registering on www.scootech.ch in the specific section "My Account".

4.11 The delivery of the Products is considered completed when the consumer, or a third party designated by him and different from the carrier, materially takes possession of the goods; from that moment, as by law, the risk of loss or damage to the Products, for reasons not attributable to the Seller, is transferred to the User.

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